Certified Quality Engineer Preparation Management and Leadership • Quality philosophies and foundations • The Quality Management System (QMS) • ASQ Code of Ethics for Professional Conduct • Leadership principles and techniques • Facilitation principles and techniques • Communication skills • Customer relations • Supplier management • Barriers to Quality Improvement The Quality System • Elements of the Quality System • Documentation of the Quality System • Quality standards and other guidelines • Quality audits • Cost of quality • Quality training Product and process design • Classification of quality characteristics • Design inputs and review • Technical drawings and specifications • Design verification • Reliability and maintainability Product and Process Control • Tools • Material control • Acceptance sampling • Measurement and test • Metrology • Measurement Systems Analysis (MSA) Continuous Improvement • Quality control tools • Quality management and planning tools • Continuous improvement techniques • Corrective action • Preventive action Quantitative Methods and Tools • Collecting and summarizing data • Quantitative concepts • Probability distribution • Statistical decision-making • Relations between variables • Statistical Process Control (SPC) • Process and performance capability • Design and Analysis of Experiments